Creating AirWave Users

AirWave installs with only one user—the admin, who is authorized to perform the following functions:

  • Define additional users with varying levels of privilege, be it manage read/write or monitoring.
  • Limit the viewable devices as well as the level of access a user has to the devices.

Each general user that you add must have a user name, a password, and a role. Use unique and meaningful user names as they are recorded in the log files when you or other users make changes in AirWave.

User name and password are not required if you configure AirWave to use RADIUS, TACACS, or LDAP authentication. You do not need to add individual users to the AirWave server if you use RADIUS, TACACS, or LDAP authentication.

The user role defines the user type, access level, and the top folder for that user. User roles are defined on the AMP Setup > Roles page. Refer to the previous procedure in this chapter for additional information, Creating AirWave User Roles.

The admin user can provide optional additional information about the user, including the user's real name, email address, phone number, and so forth.

Perform the following steps to display, add, edit, or delete AirWave users of any privilege level. You must be an admin user to complete these steps.

  1. Go to the AMP Setup > Users page. This page displays all users currently configured in AirWave, as shown in Figure 1.

Figure 1  AMP Setup > Users Page

 

  1. Select Add to create a new user, select the pencil icon to edit an existing user, or select a user and select Delete to remove that user from AirWave. When you select Add or the edit icon, the Add User page appears, illustrated in Figure 2.

Current users cannot change their own role. The Role drop-down field is disabled to prevent this.

Figure 2   AMP Setup > Users > Add/Edit User Page

 

  1. Enter or edit the settings on this page. Table 1 describes these settings.

Table 1: AMP Setup > Users > Add/Edit User Fields and Default Values

Setting

Default

Description

Username

None

Sets the user name for the user who logs in to AirWave. This user name is displayed in AirWave log files.

Role

None

Specifies the user’s Role, which defines the Top viewable folder as well as the type and access level of the user specified in the previous field.

The admin user defines user roles on the AMP Setup > Roles page, and each user in the system is assigned to a role.

Password

None

Sets the password for the user being created or edited. Enter an alphanumeric string without spaces, and enter the password again in the Confirm Password field. AirWave strengthens user passwords with SHA512 encryption.

NOTE: Because the default user's password is identical to the Name, you should change this password. You will be logged out and asked to enter your new password.

Name

None

Allows you to define an optional and alphanumeric text field that takes note of the user's actual name.

Email Address

None

Allows you to specify a specific email address that will propagate throughout many additional pages in AirWave for that user, including reports, triggers, and alerts.

Phone

None

Allows you to enter an optional phone number for the user.

Notes

None

Enables you to cite any additional notes about the user, including the reason they were granted access, the user's department, or job title.

  1. Select Add to create the new user, Save to retain changes to an existing user, or Cancel to cancel out of this screen. The user information you have configured appears on the AMP Setup > Users page, and the user propagates to all other AirWave pages and relevant functions.

AirWave enables user roles to be created with access to folders within multiple branches of the overall hierarchy. This feature assists non-administrator users who support a subset of accounts or sites within a single AirWave deployment, such as help desk or IT staff.