Monitoring Wired and Wireless Clients

The Clients > All page shows all clients that AirWave monitors, including down clients.

Important Notes

Following are important notes related to Client Usage graph:

• The number of clients in AirWave can differ from the number of clients that you see on the controller. This is because AirWave and the controller count clients differently. The controller counts connections to the network as clients, while AirWave counts devices as clients. For example, in the case where a single device connects to the network multiple times, the controller will count one client for each connection that the device makes to the network. AirWave will only recognize the device as a single client, though, regardless of the number of connections.

• A wired client connected to a port-channel interface of controller (virtual interface), will not be displayed in the Client Usage graph of the interface monitoring page.

• On the Clients graph of the controller monitoring page, Total Wired Client field will display only wired client which is directly connected to the controller, whereas Wired field will display all the wired clients, for example, AP wired clients, controller wired clients, tunneled wired client, and so on. Therefore, the Total Clients field will display a sum of all the wireless and wired clients as displayed in Wired field.

The Clients > Connected page contains the following information:

The Folder field shows the current folder of Connected Clients you are viewing. You can view users under a particular folder from the Go to folder drop down menu.

Links under the Folder fields showing the Total Devices, Mismatched, Clients, and Usage (a static, unlinked statistic) summarize the device information for this folder. Select these links to open detail pages for each:

• Total Devices redirects to the Devices > List for that folder,
• Mismatched redirects to the list in Devices > Mismatched for that folder.
• Clients refreshes the page but expands to include users in the subfolders.

Interactive graphs display average and max Clients over time, and Usage in and out for the selected folder over time.

• Select a time range option from the upper-right corner of the graphs.
• Select the WLANs drop down to view up to six clients, or select Total Clients.
• Click in a graph to view a pop-up of the graph.

Below the Clients and Usage graphs is the list of connected users.

The columns in the default view of the Clients > Connected and Clients > All pages are defined in HPE Aruba Networking Management Software (AirWave) and cannot be modified. However, you can create a new view in each of these pages that returns custom information based on the filter parameters and data columns you selected when creating that new view. For more information, see Creating Filtered Views.

The information on this page can also be adjusted in the following ways:

• The Alert Summary section displays custom configured alerts that were defined in the System > Alerts page.
• Use the Filter icon () next to certain columns (AP/Device, Role, VLAN, Connection Mode, and others) to filter the results by one of the values under that column. You can filter the list by substring match under the Username column.

The Clients > Connected page includes SSID information for users, and can display wired users using remote Access Point (RAP) devices in tunnel and split-tunnel mode.

Figure 1  Default View: Connected Clients Table

Table 1: Default View: Connected Clients Table Fields and Descriptions

Field	Description
AP/Device	Displays the name of the AP to which the MAC address is associated as a link to this AP's Devices > Monitor page.
Association Time	The first time AirWave recorded the user for this association.
MAC Address	The radio MAC address of the user associated to APs as a link to the Users > Detail page for this user.
Role	Specifies the role that the HPE Aruba Networking controller assigned to the connected user, such as employee.
Username	Displays the name of the user associated to the AP. AirWave gathers this data from device traps, SNMP polling, or RADIUS accounting. User names appear in italics when a user name for that MAC address has been stored in the database from a previous association, but AirWave is not getting a user name for the current association. This may indicate that the user has not yet been authenticated for this session or AirWave may not be getting a user name from an external source.