Supporting Wireless Guest Users

AirWave supports guest user provisioning for Aruba Networks, Dell Networking W-Series, Alcatel-Lucent, and Cisco WLC devices. This feature allows employees to create user accounts that allow guests to access a wireless network.

Configure the Audit Role

1. Navigate to the AMP Setup > Roles page, then click Add to create a new role.
2. Enter a name for the role, then select Device Manager type and Audit (Read Only) device access level.
3. In the Guest User Preferences section, click Yes to enable the Allow creation of Guest Users option.

   Figure 1  Creating an Audit Role

   

4. Click Add to save the role.

Create the Audit User

1. Go to AMP Setup > Users, then click Add to create a new audit user.
2. Enter the following information:
   • Username. Name for the user.
   • Role. This is the role you created in Step 3.
   • Password. Password used to authenticate the user.
   • Optionally, enter a Name, Email, Phone, or Notes.

   This user information should be given to employees who will create guest user accounts.

3. Click Add to save the audit user.

Create a Guest User

1. Go to Clients > Guest Users, then click Add to create guest users. Or, you can edit existing users and repair guest user errors from the page.
2. To add a new guest user, select Add, and enter the following information:
   • Username. Click Generate to get a random name which will appear on the Guest User detail page.
   • Password. Click Generate to get a random password which will appear on the Guest User detail page.
   • Name. Enter a name for the guest user.
   • Optionally, enter a Company Name, Sponsor Name, Expiration,WLAN Profile (applies to only Cisco WLCs), or In order to configure these settings in the Guest User Preferences section on AMP Setup > Roles > Add page and the Clients > Guest Users subtab, you must enable the Guest User Configuration option on the AMP Setup > General > Device Configuration page.. If you want to send the guest user credentials to email recipients, click Yes and enter the email addresses.
3. Click Add to save the guest user.

After you create the wireless guest user, the Clients > Guest Users page displays guest users and information, such as the expiration date and the SSID for Cisco WLC.

Repair Guest User Errors

The Clients > Guest Users page reports current status by the controller. If error messages appear in the Status column, select the guest user and click Repair guest user errors.