Using the Device Uptime Report

The Device Uptime report covers protocol-oriented, device-oriented, or SSID-oriented information. You can use this report to monitor and optimize the network by tracking the bootstrap count, reboot count, uptimes, and downtimes. Or, you can ignore downtime during maintenance periods and run the report on business days by setting the "Restrict to daily time window" and "Include weekends" options in the Reports > Definitions page.

These time restrictions are only applicable to Device Uptime reports and not applicable when creating other reports or custom reports.

Figure 1 shows the details from a Daily Device Uptime report.

Figure 1  Device Uptime Report

The Device Uptime report lists the following information as percentages by device, AP, controller, or switch, group, and folder:

  • Device Uptime: The length of time that the device was up.
  • SNMP Comm Uptime: The percentage of time the device was reachable via ICMP. AirWave polls the device via SNMP at the rate specified on the Groups > Basic page.
  • ICMP Comm Uptime: The percentage of time the device was reachable via ICMP. If the device is reachable via SNMP it is assumed to be reachable via ICMP. AirWave only pings the device if SNMP fails and then it pings at the SNMP polling interval rate.
  • HTTPS Comm Uptime: The percentage of time the device was reachable via HTTPS.
  • Group: The average device uptime by device group.
  • Folder: The average device uptime by device folder.