ClearPass Onboard Requirements

Onboard’s QuickConnect wizard does not support over-the-air provisioning for Windows RT, Windows Phone, or Windows 10 S. Certificate provisioning and enrollment for these devices can be configured through Onboard’s Device Provisioning pages.

 

ClearPass Onboard is not for use with managed systems such as domain joined computers where the information is available for distribution with a Group Policy Object (GPO).

Onboard Supported Platforms

The platforms supported by ClearPass Onboard and the version requirements for each platform are summarized in the following table.

Some third-party vendor operating systems might have reached their vendor's End of Life (EOL) date since ClearPass 6.11 was released. Aruba will attempt to preserve compatibility with those legacy operating systems until the next major ClearPass release following the vendor's EOL date.

Table 1: Platforms Supported by ClearPass Onboard

Platform	Example Devices	Version Required for Onboard Support	Notes
Android	Samsung Galaxy Motorola Droid Google Pixel	Android 15.x Android 14.x Android 13.x Android 12.x Android 11.x Android 10.x	2
Apple iOS	iPhone iPad iPod Touch	iOS 12.4 and later iPadOS 13.x and later	1, 3
Apple macOS	MacBook Pro MacBook Air	macOS 10.15 to 15.x (Catalina to Sequoia)	1
		macOS 10.15 to 15.x (Catalina to Sequoia)	2
Chrome OS	Laptop	104.0.5112.83
Microsoft Windows	Laptop Desktop Tablet	Windows 11 (24H2) Windows 11 (23H2) Windows 11 (22H2) Windows 11 (21H2) Windows 10 (22H2) Windows 10 (21H1) Windows 10 (20H2) Windows 10 (version 2004; 20H1) Windows 10 Enterprise version 2004 Windows Server 2025 Windows Server 2022 Windows Server 2019	2, 4
Ubuntu	Desktop Server	24.04 22.04 20.04 18.04

Note 1: Uses the “Over-the-air provisioning” method.

Note 2: Uses the “Onboard provisioning” method.

Note 3: Onboard may also be used to provision VPN settings, Exchange ActiveSync settings, and passcode policy on these devices.

Note 4: Windows 10 Mobile is not currently supported in Onboard.