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Offline License Activation
If your ClearPass virtual appliance or hardware appliance is not connected to the Internet, you must submit a case through the HPE Networking Support Portal to activate a Platform License or Platform Activation Key.
1. Go to the ClearPass Policy Manager management interface:
, where is the IP address of the management port defined for the ClearPass virtual appliance or hardware appliance. The ClearPass Policy Manager page opens. It displays a message indicating that you have 90 days to activate the product, and includes an link.
2. Click Activate Now.
3. In the section, click to download an activation request token from the ClearPass Policy Manager server.
4. Open the HPE Networking Support Portal at https://networkingsupport.hpe.com/home and log in to your account.
5. Navigate to Service management > Case Management and open a new service request.
6. The Support team will contact you and request the activation token.
7. The Support team will then activate the token and send you the activation key.
