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Live Monitoring: OnGuard Activity
The page shows the real-time status of all endpoints that have Policy Manager OnGuard. This page also presents configuration tools to bounce an endpoint, restart a session, and send unicast or broadcast messages to all endpoints running the OnGuard agent.
To access the page:
1. Navigate to > > . The page opens:
Figure 1 OnGuard Activity Page
Filtering by MAC Address
Policy Manager allows you to search for a MAC Media Access Control. A MAC address is a unique identifier assigned to network interfaces for communications on a network. address in any of the following formats:
112233AABBCC
11:22:33:aa:bb:cc
11-22-33-AA-BB-CC
1111-2222-3333
1111.2222.3333
About OnGuard Agent Type
The column in the page indicates Agent Type: Persistent Agent, Agentless OnGuard, etc. This column shows the Agent Type of the last request. For details on the attribute, see Table 2: Service Rule > Web-Based Health Check Only Host Attributes.
OnGuard Activity Action Buttons
The following table describes the action buttons on the page:
|
Action Button |
Description |
|
Send Message |
Click to send a message to the selected endpoints. For details, see Sending a Message to Selected Endpoints. |
|
Send Notification |
Click to apply the Bounce or Restart Session notification options to one or more endpoints that you selected in the OnGuard Activity list. For details, see Broadcasting Notifications to OnGuard Agents. |
OnGuard Activity Status Icons
The OnGuard Activity column shows status of OnGuard Agents: Persistent, Agentless, and Native Dissolvable Agent.
Agentless OnGuard Launch Status
When Agentless OnGuard is launched, it shows the status as one of the following:
: Agentless OnGuard was launched successfully.
: Policy Manager server failed to launch Agentless OnGuard.
Agent Online/Offline Status
: Persistent or Agentless OnGuard is connected and is sending Keep-alive messages.
: Persistent or Agentless OnGuard is not connected to the network.
|
|
The status for Native Dissolvable Agent is always Offline because the Native Dissolvable Agent shuts down after performing health checks and does not send Keep-alive messages to the Policy Manager server. |
The following table describes the status icons that are displayed in the column of the page:
|
OnGuard Icon |
Status |
Description |
|---|---|---|
|
|
Failure |
Failed to launch Agentless OnGuard on this client. |
|
|
Success |
Successfully launched Agentless OnGuard on this client. |
|
|
Online |
OnGuard Agent (Persistent or Agentless) is currently online or connected to a Policy Manager server. |
|
|
Offline |
OnGuard Agent (Persistent or Agentless) is currently offline or not connected to a Policy Manager server. |
Agentless OnGuard Log
The Agentless OnGuard Log provides a log of all Agentless OnGuard activity for an endpoint.
To access the Agentless OnGuard Log:
1. From the page, click the row for the desired endpoint.
The page opens.
2. Select the tab.
Figure 2 Agentless OnGuard Log
|
Parameter |
Action/Description |
|
Updated At |
Indicates the time when a request to launch Agentless OnGuard was processed by the Policy Manager server. |
|
Status |
Indicates whether launching Agentless OnGuard was a success or it failed. |
|
Policy Manager Server |
IP address of Policy Manager server that processed the request to launch Agentless OnGuard. |
|
Description |
Shows detailed output of launching Agentless OnGuard. For a Failure status, it describes why the Policy Manager server was not able to launch Agentless OnGuard. |
Viewing Authentication Records
From the page, you can view the authentication records for the online devices that are listed.To view the authentication records for a device that is online, click the button on the pertinent row. The page opens.
Figure 3 Viewing an Endpoint's Authentication Records
