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Troubleshooting

The Support module Aruba Instant provides CLI commands to view logs for APs.

Viewing Logs

To view the log information for APs:

1. At the top right corner of Instant UI, click Support. The Support window appears.
2. Select the required option from the Command drop-down list. For example, AP ARM Configuration.
3. Select All Access Points or a specific IAP from the Target drop-down list for which you want to view the AP ARM Configuration.
4. Click Run.

Support Commands

You can view the following information for each access point in the Aruba Instant network using the support window:

AP 3G/4G Status—Displays the cellular status of the IAPs.
AP 802.1X Statistics— Displays the 802.1X statistics of the selected IAP.
AP Access Rule Table— Displays all the ACL rules of the selected IAP.
AP Active— Displays all the APs of Instant.
AP Airgroup Cache— Displays the Bonjour mDNS records for the selected IAP(s).
AP Airgroup CPPM Entries —Displays the AirGroup CPPM policies of the registered devices.
AP Airgroup CPPM Servers— Displays the AirGroup CPPM server information.
AP Airgroup Debug Statistics— Displays the debug statistics for the selected IAP(s).
AP Airgroup Servers— Displays information about the Bonjour devices which supports Airprint and Airplay services for the selected IAP(s).
AP Airgroup User— Displays the IP/MAC address, device name, VLAN, type of connection of the Bonjour devices for the selected IAP(s).
AP Allowed Channels— Displays information of the allowed channels for the selected IAP.
AP All Supported Timezones— Displays all the supported time zones of Instant.
AP ARM Bandwidth Management— Displays bandwidth management information for the selected IAP.
AP ARM Channels— Displays channels of ARM in the selected IAP.
AP ARM Configuration— Displays configuration of ARM in the selected IAP.
AP ARM History— Displays the channel history and power changes due to Adaptive Radio Management (ARM) for the selected IAP.
AP ARM Neighbors— Displays the ARM settings for the selected IAP's neighbors.
AP ARM RF Summary— Displays the state and statistics for all channels being monitored by the selected IAP.
AP ARM Scan Times— Displays AM channel scan times for the selected IAP.
AP ARP Table— Displays the ARP table of the selected IAP.
AP Association Table— Displays information of the selected IAP association.
AP Authentication Frames— Displays the authentication trace buffer information of the selected IAP.
AP BSSID Table— Displays the Basic Service Set (BSS) table of the selected IAP.
AP Country Codes— Displays country code for the selected IAP.
AP CPU Utilization— Displays utilization of CPU for the selected IAP.
AP Crash Info— Displays crash log information (if it exists) for the selected IAP. The stored information is cleared from the flash after the AP reboots.
AP Current Time— Displays current time of the selected IAP.
AP Current Timezone— Displays current time zone of the selected IAP.
AP Datapath ACL Table Allocation
AP Datapath ACL Tables
AP Datapath Bridge Table— Displays bridge table entry statistics including MAC address, VLAN, assigned VLAN, Destination and flag information for the selected IAP.
AP Datapath DMO Session
AP Datapath Multicast Table—Displays datapath multicast table statistics for the selected IAP.
AP Datapath Route Table— Displays datapath route table statistics for the selected IAP.
AP Datapath Session Table— Displays the datapath session table statistics for the selected IAP.
AP Datapath Statistics— Displays the hardware packet statistics for the selected IAP.
AP Datapath User Table— Displays datapath user statistics such as current entries, pending deletes, high water mark, maximum entries, total entries, allocation failures, invalid users, and maximum link length for the selected IAP.
AP Datapath VLAN Table— Displays the VLAN table information such as VLAN memberships inside the datapath including L2 tunnels for the selected IAP.
AP Daylight Saving Time
AP Driver Configuration— Displays driver configuration details of the selected IAP.
AP Election Statistics
AP ESSID Table— Displays networks of the selected IAP.
AP Flash Configuration— Displays statistics of the selected IAP in flash.
AP IGMP Group Table
AP Interface Counters— Displays the package counters of bond0 of the selected IAP.
AP Interface Status— Displays the status of br0 of the selected IAP.
AP Internal DHCP Status
AP IP Interface
AP IP Route Table— Displays the route table of the selected IAP.
AP L3 Mobility Datapath
AP L3 Mobility Events Log
AP L3 Mobility Status
AP Log All— Displays all logs of the selected IAP.
AP Log AP-Debug— Displays logs about the selected IAP.
AP Log Conversion
AP Log Driver
AP Log Network— Displays network logs of the selected IAP.
AP Log PPPd
AP Log Rapper
AP Log Sapd
AP Log Security— Displays security logs of the selected IAP.
AP Log System— Displays system logs of the selected IAP.
AP Log Tunnel Status Management
AP Log Upgrade
AP Log User-Debug— Displays user-debug logs of the selected IAP.
AP Log User— Displays user logs of the selected IAP.
AP Log VPN Tunnel Log
AP Log Wireless— Displays wireless logs of the selected IAP.
AP Management Frames— Displays the traced 802.11 management frames for the selected IAP.
AP Memory Allocation State Dumps — Displays the Malloc State dump details.
AP Memory Utilization— Displays memory utilization of the selected IAP.
AP Mesh Counters— Displays the mesh counters of the selected IAP.
AP Mesh Link— Displays the mesh link of the selected IAP.
AP Mesh Neighbors— Displays the mesh link neighbors of the selected IAP.
AP Monitor Active Laser Beams
AP Monitor AP Table— Displays the list of monitored APs of the selected IAP.
AP Monitor ARP Cache
AP Monitor Client Table— Displays the list of monitored clients of the selected IAP.
AP Monitor Containment Information
AP Monitor Potential AP Table— Displays the list of potential AP of the selected IAP.
AP Monitor Potential Client Table— Displays the list of potential AP of the selected IAP.
AP Monitor Router
AP Monitor Scan Information
AP Monitor Status— Displays the configuration and status of monitor information of the selected IAP.
AP Persistent Clients— Displays the persistent clients of the selected IAP.
AP PPPoE uplink debug
AP PPPoE uplink status
AP Processes— Displays the processes of the selected IAP.
AP Radio 0 Stats— Displays aggregate debug statistics of the selected IAP Radio 0.
AP Radio 1 Stats— Displays aggregate debug statistics of the selected IAP Radio 1.
AP RADIUS Statistics— Displays the RADIUS statistics of the selected IAP.
AP Shaping Table— Displays the VAP statistics of the selected IAP.
AP Sockets— Displays the using sockets of the selected IAP.
AP STM Configuration— Displays the SSID configuration in STM of the selected IAP.
AP System Status— Displays detailed system status information for the selected IAP.
AP System Summary— Displays the IAP configuration.
AP Tech Support Dump— Displays the technical support dump logs of the selected IAP.
AP Uplink Status
AP User Table
AP Valid Channels— Displays valid channels of the selected IAP.
AP Version— Displays the version number of the selected IAP.
AP VPN Status
AP Wired Port Settings
AP Wired User Table
VC 802.1x Certificate— Displays the CA certificate and server certificate of the selected IAP.
VC About— Displays some info of the selected IAP, including AP type, build time of image, image version.
VC Active Configuration— Displays the active configuration of Virtual Controller.
VC Airgroup Service— Displays the Bonjour services supported for the selected IAP(s).
VC Airgroup Status— Displays the enable/disable status of the AirGroup and the parameters of the CPPM servers for the selected IAP(s).
VC Airgroup vlan— Displays the AirGroup status information for a VLAN of the selected IAP(s).
VC Allowed AP Table— Displays allowed AP enable/disable status and allowed AP list of the selected IAP.
VC AMP Current State Data
VC AMP Current Stats Data
VC AMP Data Sent
VC AMP Events Pending
VC AMP Last Configuration Received
VC AMP Single Sign-on Key
VC Application Services— Displays the details of application services of the selected IAP, which includes protocol number, port number.
VC Auth-Survivability cache— Displays the list of 802.1X cached user's information for the selected IAP(s).
VC DHCP Option 43 Received
VC Global Alerts— Displays all the alerts about client of the selected IAP.
VC Global Statistics— Displays the flow information and signal strength of the selected IAP.
VC IDS AP List— Displays the list of IAPs monitored by the selected IAP.
VC IDS Client List— Displays the IDS detected client list of the selected IAP.
VC Internal DHCP Server Configuration— Displays the configuration of internal DHCP server of the selected IAP.
VC Local User Database— Displays the user configuration of the selected IAP.
VC OpenDNS Configuration and Status— Displays configuration and status about OpenDNS server.
VC Radius Attributes— Displays the RADIUS attributes of the selected IAP.
VC Radius Servers— Displays the RADIUS servers’ configuration of the selected IAP.
VC Saved Configuration— Displays the saved configuration of Virtual Controller.
VC Scanning Statistics
VC SNMP Configuration— Displays the SNMP configuration of the selected IAP.
VC Uplink 3G/4G Configuration
VC Uplink Management Configuration
VC WISPr Configuration — Displays the WISPr configuration details.

 

Use the support commands under the supervision of Aruba technical support.

Figure 230 - Support Commands