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Monitoring
What is the time range for the scores in Global dashboard?
The scores displayed in the Global dashboard are based on the last three hours.
How is the Quality of Experience (QoE) score defined?
The Quality of Experience (QoE) score is defined based on the loss, latency, and jitter data as it evolves. It is not an objective indication of how a service is performing at a given time (MOS is the attribute), but an indication of how users are perceiving it. For example, a sudden increase from 5 to 50 ms in latency would have a small impact on the MOS score, as it is still within acceptable limits, but a more significant impact in QoE, as it is a drastic deviation from the trend.
How to change the QoE thresholds?
The custom values for the QoE score can be changed by clicking the Edit icon in the right corner of the table. You can increase or decrease the thresholds in the Custom QoE Thresholds pane or click Reset Defaults to reset to the default values.
How to view the QoE score for an application in the map view?
On the map view, click the Filter icon in the column for the required application. Then, click the pin (site) to view Filtered Application QoE in the pop-up dialog box.
How do we differentiate SaaS Express from regular apps or sites in app visibility?
SaaS Express applications are also displayed under the Applications > Visibility tab, where HPE Aruba Networking Central displays QoE of applications as they traverse the gateway.
For the best visibility into these applications, it is recommended to view under Applications > SaaS Express in the gateway Details page. In this tab, you can compare the Monitored QoE (based on the probes to the front doors) with the Observed QoE for the LAN Local Area Network. A LAN is a network of connected devices within a distinct geographic area such as an office or a commercial establishment and share a common communications line or wireless link to a server. and WAN Wide Area Network. WAN is a telecommunications network or computer network that extends over a large geographical distance. segments of the communication.
