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AI Insights Tab in Access Point Dashboard
In the access point (AP) dashboard, the
tab displays information on AP performance issues such as excessive channel changes, excessive reboots, airtime utilization, and memory utilization. To navigate to the tab in the AP dashboard, perform the following steps:AI Artificial intelligence (AI) is the simulation of human intelligence processes by machines, especially computer systems. AI reduces trouble tickets by identifying the network entity that is facing problems through event correlation and root cause analysis. Insights are displayed for the time range selected. Select the time range from the () to filter reports.
AI Insights Categories
AI Insights are categorized in high, medium, and low priorities depending on the number of occurrences.
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Red—High priority
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Orange—Medium priority
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Yellow—Low priority
AI Insights listed in the dashboard are sorted from high priority to low priority. The AI Insights in Global Dashboard.
dashboard displays a report of network events that could possibly affect the quality of the overall network performance. Each insight report provides specific details on the occurrences of these events for ease in debugging. For more information, seeThe AP
page displays the following insights:- Telemetry Information not Received from APs or Radios
- Access Points with High CPU Utilization
- Access Points with High Memory Usage
- Access Points with Significant Number of Reboots
- Clients with High Roaming Latency
- Clients who Roamed Significantly Between APs
- Clients with High DNS Delay
- Clients with Significant Number of DNS Failures
- Clients with Significant Number of DNS Loss
- Clients with Significant Number of MAC Authentication Failures
- Clients with High 802.1X Authentication Failures
- Clients with High Wi-Fi Security Key-Exchange Failures
- Clients with Significant Number of Wi-Fi Association Failures
- Clients with Significant Number of Captive Portal Failures
- Access Points Impacted by High 2.4 GHz Airtime Usage
- Access Points Impacted by High 5 GHz Airtime Usage
- Dual-band Clients Primarily using 2.4 GHz Band
- Clients with Low SNR Minutes
- Access Points with Excessive Number of Channel Changes
- Access Point Transmit Power Values can be Optimized
- NTP Server Unreachable