Dual-band Clients Primarily using 2.4 GHz Band

The Dual-band capable clients primarily used 2.4 GHz Band insight can be accessed from the Global, Site, Access Points, and Clients context. This insight provides reports on Dual band Band refers to a specified range of frequencies of electromagnetic radiation. capable clients that spent more airtime on the 2.4 GHz Gigahertz. band instead of the 5 GHz band. Dual-band capable clients primarily used 2.4 GHz Band is categorized under wireless quality since the 2.4 GHz band has more interference, more clients, and less bandwidth capabilities than the 5 GHz band. Dual-band clients have a better user experience when they are on the 5 GHz band. This insight displays the following information:

• Insight Summary
• Time Series Graph
• Cards

Insight Summary

The insight summary provides the following details:

• Reason—Displays the possible causes for which the client is excessively dwelling in the 2.4 GHz band in the network.
• Recommendation—Displays the recommendation against each cause to resolve the same.

Time Series Graph

The time series graph displays the percentage of clients over dwelling in the 2.4 GHz band in the network during the selected time period. You can hover your mouse on each bar graph to see the exact percentage of the dwelling time.

Cards

The cards vary based on the context that you access the insight from. Click one of the cards to view further details:

Table 1: Cards Context

Cards	Context
Site	Global
Access Point	Global, Site
Client	Global, Site, Device

Site

Lists the number of sites where the clients are dwelling excessively in the 2.4 GHz band. Click the arrow to view the pictorial graph of the Most Impacted sites. Click the number displayed on the Site card, to view a detailed description of the impacted sites:

• Site—Name of the site impacted by the insight and link to the specific insight at the site context.
• Clients Impacted—Number of clients in each site that is excessively dwelling in the 2.4 GHz band.
• APs Impacted—Number of APs impacted by the insight in each site.

Access Point

Lists the number and details of APs where the clients are dwelling excessively in the 2.4 GHz band. Click the arrow to view the pictorial graph of the Most Impacted access points. Click the number displayed on the Access Point card to view a detailed description of the impacted access points:

• AP Name—Name of the access points and link to the specific insight at the AP context.
• AP MAC—MAC Media Access Control. A MAC address is a unique identifier assigned to network interfaces for communications on a network. address of the AP.
• Serial—Serial number of the AP.
• Model—Model number of each AP.
• FW Version—Version of the firmware running on each AP.
• Site—Name of the site where the AP resides.
• Total Clients—Total number of clients connected to each AP.
• Clients (%)—Number of clients that is dwelling excessively on the 2.4 GHz band.

Client

Lists the MAC Address, name, host name, auth ID, and the corresponding percentage of time spent for each client in the radio bands. Click the arrow to view the pictorial graph of the Most Impacted clients. Click the Client drop-down list to view the following:

Client Type—Pictorial graph of the percent of clients dwelling in the 2.4 GHz band sorted by client device type.

Click the number displayed on the Client card, to view a detailed description of the impacted clients:

• Client Name—Name of the client impacted by the insight.
• Client MAC—MAC address of the client impacted by the insight and link to the specific insight at the client context.
• Device Type—Clients dwelling in the 2.4 GHz band sorted by client device type.
• Site—Name of the site where the client resides.
• 2.4 GHz Dwell (min, %)—Duration and percentage of time of each client dwelling in the 2.4 GHz band.
• 5 GHz Dwell (min, %)—Duration and percentage of time of each client dwelling in the 5 GHz band.
• Total Dwell Minutes—Total duration of each client dwelling on both the bands.