AOS-S Switches with High Port Errors

The AOS-Switches had excessive Port Errors insight can be accessed from the Global, Site, and Switches context. This insight provides information on the switches that experience excessive port errors confined to the Layer1 and Layer2 in the network. This insight is categorized under availability since the wired devices connected to the affected ports experience connectivity issues. This insight displays the following information:

Insight Summary

The insight summary provides the following details:

  • Reason—Displays the possible causes for which the failure occurred.
  • Recommendation—Displays the recommendation against each failure to resolve the same.
  • Errors—Displays the exact number and percentage of failures that occurred against each failure reason.

Time Series Graph

In Global and Site context the time series graph displays the count of switches experiencing port errors in the network during the selected time period. You can hover your mouse on each bar graph to see the number of impacted switches during the selected time under each severity. In the Device context, this graph displays the severity level of the selected switch experiencing port errors during the selected time period.

Cards

The cards vary based on the context that you access the insight from. Click one of the cards to view further details:

Table 1: Cards Context

Cards

Context

Site

Global

Switch

Global, Site

Port

Global, Site, Device

Site

Lists the number of sites where switches have port errors. Click the arrow to view the pictorial graph of the Most Impacted sites. Click the number displayed on the Site card, to view a detailed description of the impacted sites:

  • Site—Name of the site where the impacted switch resides and link to the specific insight at the site context.
  • Switches with Port Errors—Number of the switches experiencing port errors.
  • Number of Errors—Number of errors in each site.
  • Number of Ports—Number of ports experiencing errors in each site.

Switch

Lists the number of switches that experience excessive port errors in the network. Click the arrow to view the pictorial graph of the Most Impacted switches. Click the Switch drop-down list to view the following:

  • Switch Model—Pictorial graph of port errors classified by switch models.
  • FW Version—Pictorial graph of port errors classified by switch firmware versions.

Click the number displayed on the Switch card to view a detailed description of the impacted switches:

  • Switch Name—Name of the switch experiencing port errors and link to the specific insight at the switch context.
  • Serial—Serial number of the impacted switch and link to the specific insight at the switch context.
  • Stack ID—Stack ID of the impacted switch.
  • Number of Errors—Number of port errors in each switch.
  • Number of Ports—Number of ports experiential excessive errors.
  • Model—Model number of the impacted switch.
  • FW Version—Version of the firmware running on each switch.
  • Site—Name of the site where the switch exists.

Port

Number of ports experiencing excessive errors. Click the arrow to view the pictorial graph of the Most Impacted ports. Click the number displayed on the Port card, to view a detailed description of the impacted ports:

  • Switch Name—Name of the switch experiencing power issues and link to the specific insight at the switch context.
  • Serial—Serial number of the impacted switch and link to the specific insight at the switch context.
  • Stack ID—Stack ID of the impacted switch.
  • Switch MAC—MAC Media Access Control. A MAC address is a unique identifier assigned to network interfaces for communications on a network. address of the impacted switch.
  • Port Number—Port number of the switch.
  • Number of Errors—Number of port errors in each port.
  • Status—Status of the impacted switch.
  • Connected Device—MAC address of the connected device.
  • Connected Device MAC—MAC address of the client device.
  • Connected Device Description—An overview of the connected devices, including the OS type, model, and version.