Using the Branchsupport Account

The branchsupport account allows the network administrator to gain access to a gateway that is in the factory default state and is failing to connect to HPE Aruba Networking Central.

To prevent security loopholes, this account is deleted automatically as soon as the device gets any configuration pushed from HPE Aruba Networking Central.

The branchsupport account is available only when the admin account is not yet configured.

To access the branchsupport account, use these credentials:

  • Username—branchsupport
  • Password—mac-address-lowercase-colondelim