Unified Communications

The growing use of Wi-Fi Wi-Fi is a technology that allows electronic devices to connect to a WLAN network, mainly using the 2.4 GHz and 5 GHz radio bands. Wi-Fi can apply to products that use any 802.11 standard. and the proliferation of mobile tablet and smartphone clients cause control and visibility challenges for communication and collaboration applications. To overcome these challenges, HPE Aruba Networking offers the Unified Communications application to manage enterprise communication ecosystem.

The Unified Communications service provides a seamless user experience for voice and video calls and application sharing when using Lync or Skype for Business applications. The service actively monitors and provides visibility into Lync or Skype for Business traffic and allows you to prioritize sessions. The Unified Communications service leverages the functions of the service engine and provides rich visual metrics for analytical purposes.

Unified Communications is not supported on Instant APs. Unified Communications does not support access points running ArubaOS versions lower than 8.10 or 10.3.1.0.

Unified Communications provides a seamless user experience when using communication and collaboration tools. The Unified Communications application actively monitors voice, video, and application sharing sessions, provides traffic visibility, and allows you to prioritize the required sessions. The Unified Communications application also leverages the functions of the service engine on the cloud platform and provides rich visual metrics for analytical purposes.

The Unified Communications application supports the following functions based on the type of device used in the solution:

  • Session visibility—The Unified Communications application provides call session visibility correlated across the network to simplify operations for the network administrator. The administrators can monitor wireless and wired network connectivity health on a per-session basis and analyze the quality of experience.

  • Session prioritization—HPE Aruba Networking Central On-Premises receives call control information from the APs. The Unified Communications application uses this data to detect and classify the traffic type. Unified Communications dynamically prioritizes the voice and video traffic over data traffic. Unified Communications uses the heuristics method for session prioritization. A built-in heuristics engine detects and prioritizes the required traffic. Unified Communications uses the heuristics data detection to identify the clients in a call. Unified Communications uses the heuristics data classification method to classify and prioritize the media packets.

Licensing

Multi-tier licensing is applicable to Unified Communications applications. A foundation license provides heuristics-based prioritization of the media traffic without visibility. An advanced license provides session prioritization with visibility.

Monitoring Unified Communications

See the following sections for information about monitoring Unified Communications:

Configuring Unified Communications

See the following sections for information about configuring Unified Communications: