Wired Client Connectivity Experience

The Wired Client Connectivity insight is used to assess the network performance quality. The insight detects the onboarding experience (time to connect) of wired clients on a particular network and provides an overall picture of how good or poor the overall connection experience is for various servers on their sites. In addition to overall latency, the insight captures delays at each servers, such as authentication, DNS, and DHCP, identifies the point at which the clients experienced delays, and provides relevant underlying causes and recommendations. You can view the analytics for the previous 24 hours or seven days.

To access the Wired Client Connectivity Experience recommender, complete the following steps:

1. Access the Insights page. For more information, see Accessing Insights Page.

2. Click the Wired Client Connectivity Experience tab.

   Figure 1: Wired Client Connectivity Experience Insight

   

Click the 24 Hours tab to view the last 24 hours data.

You can view the following metrics:

• Client Onboarding Time—The graph displays the overall time taken (in seconds) to connect by client devices in the site. The y-axis represents the number of client devices, while the x-axis displays the time taken (latency). Client devices that connect in less than five seconds are called low latency, whereas those that connect in more than five seconds are labeled high latency. You can also hover over the graph to view the exact count of client devices.

• Impacted Client Types—Click the Impacted Client Types button to view the list of impacted clients based on the operating system.

  Figure 2: Impacted Client Type Sample

  

  In the Impacted Client Type Details window, you can view the following details:

  Table 1: Impacted Client Type Details

  Parameter	Description
  Client Count per OS	The graph depicts the number of impacted clients by operating system. You can hover over the graph to view the exact count.
  Impacted Client Table
  Model/OS	Displays the model number or operating system of the client device.
  Client Vendor	Displays the vendor of the wireless client.
  OUI Year	Displays the year of manufacture.
  Impacted Clients	Displays the number of impacted clients.
  High Latency Connections	Displays the number of connections that had high latency value.
  Total Connections	Displays the total number of connections.

• Latency per Connectivity Stage—The graph displays the server latency during the authentication, DHCP, and DNS stages. You can switch between Authentication, DHCP, and DNS servers by clicking on the appropriate tabs. The y-axis represents the time take by clients (in seconds), while the x-axis displays the servers. You can also hover over the graph to view the total number of connections and the percentage of connections with high latency.