Access Point Alerts

HPE Aruba Networking Central allows network administrators and users with admin permissions to configure alerts. For more information, see Configuring Alerts.

Note:

To enable or disable multiple access point alerts, select the check boxes next to the alerts, click Actions, and then click Enable Alert or Disable Alert.

Table 1: AP Alerts

Alert

Category

Description

User Configurable Threshold

Default Threshold

Severity Levels Enabled by Default

802.1X Authentication Delayed

Clients

Generates an alert when there is a delay occurs during the 802.1X authentication process in the network.

Yes

NA

Yes - Info

802.1X Server Timeout Clients

Generates an alert when no response from the 802.1X authentication server is detected during the authentication process.

No

NA

Yes - Info

Association Delayed

Clients

Generates an alert when client association delay is detected in the network.

Yes

NA

Yes - Info

Captive Portal Authentication Delayed

Clients

Generates an alert when there is a delay occurs during the captive portal authentication process in the network.

Yes

NA

Yes - Info

Captive Portal Server Unreachable Clients

Generates an alert when an access point is unable to authenticate clients with captive portal.

No

NA

Yes - Info

Overlay Client Association Failed Clients

Generates an alert when a client attempted to join an SSID that is implemented as an overlay but the association did not complete.

No

NA

Yes - Info

DHCP Delayed

Clients

Generates an alert when a delay occurs during DHCP connection process.

Yes

NA

Yes - Info

DHCP Discover Timeout

Clients

Generates an alert when the DHCP server response is timed out after discovery.

No

NA

Yes - Major

DNS Server Failed to Resolve Domain

Clients

Generates an alert when the DNS server fails to lookup the domain name of the requested URL.

No

NA

Yes - Info

DNS Server Failed to Respond

Clients

Generates an alert when no response is received from the DNS server.

No

NA

Yes - Info

DNS Server Response Delayed

Clients

Generates an alert when there is significant delay in receiving DNS response.

No

NA

Yes - Info

MAC Authentication Delayed

Clients

Generates an alert when there is a delay occurs during the MAC authentication process in the network.

Yes

NA

Yes - Info

MAC Authentication Server Timeout Clients

Generates an alert when no response from the MAC authentication server was detected during the authentication process.

No

NA

Yes - Info

Maximum Associations Clients

Generates an alert when maximum number of Wi-Fi associations configured for the AP is met.

No

NA

Yes - Info

Roaming Latency Clients

Generates an alert when wireless clients experience unusually long roaming periods.

No

NA

Yes - Info

Wireless Client Deny Listed

Clients

Generates an alert when a wireless client gets deny listed due to multiple authentication failures.

No

NA

Yes - Minor

WPA Passphrase is Incorrect Clients

Generates an alert when a four-way handshake fails for WPA-PSK clients.

No

NA

Yes - Info

WPA Handshake Delayed

Clients

Generates an alert when a delay occurs during the four-way WPA handshake authentication process in the network.

Yes

NA

Yes - Info

New VC Connected

Cluster

Generates an alert when a new virtual controller is connected.

No

NA

Yes - Info

VC Disconnected

Cluster

Generates an alert when a virtual controller is disconnected.

Yes

Duration - 15 minutes

Guard Rails - This alert should not be triggered for AOS-10 APs.

Yes - Info

All AP Tunnels Down

LAN

Generates an alert when all the AP tunnels are down.

Yes

Duration - 15 minutes

Yes - Critical

AP Tunnel Down

LAN

Generates an alert when the tunnel between an AP and a Gateway goes down.

Yes

Duration - 15 minutes

Guard Rails - Applicable only to Microbranch APs.

Yes - Major

Downlink Collision Error

LAN

Generates an alert when the downlink port collision errors exceed the threshold value.

Yes

Threshold - 40%

Duration - 30 minutes

Yes - Minor

Downlink CRC Error

LAN

Generates an alert when the downlink port CRC errors exceed the threshold value.

Yes

Threshold - 40%

Duration - 30 minutes

Yes - Major

Downlink Interface Down

LAN

Generates an alert when the downlink of an AP is down.

Yes

Duration - 15 minutes

Yes - Info

Downlink Packet Drops

LAN

Generates an alert when the downlink port frame drops exceed the threshold value.

Yes

Threshold - 5%

Duration - 30 minutes

Yes - Minor

Uplink Collision Error

LAN

Generates an alert when the uplink port collision errors exceed the threshold value.

Yes

Threshold - 40%

Duration - 30 minutes

Yes - Major

Uplink CRC Error

LAN

Generates an alert when the uplink port CRC errors exceed the threshold value.

Yes

Threshold - 40%

Duration - 30 minutes

Yes - Major

Uplink Interface Down

LAN

Generates an alert when the uplink of an AP is down.

Yes

Duration - 15 minutes

Yes - Major

Uplink Packet Drops

LAN

Generates an alert when komthe uplink port frame drops exceed the threshold value.

Yes

Threshold - 5%

Duration - 30 minutes

Guard Rails - TX/RX data should be at least 10 Mbps.

Yes - Major

2.4 GHz Channel Utilization

WLAN

Generates an alert when the 2.4 GHz channel utilization exceeds the threshold value.

Yes

Threshold - 80%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps, with retries exceeding 10%.

Yes - Minor

5 GHz Channel Utilization

WLAN

Generates an alert when the 5 GHz channel utilization exceeds the threshold value.

Yes

Threshold - 80%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps, with retries exceeding 10%.

Yes - Major

6 GHz Channel Utilization

WLAN

Generates an alert when the 6 GHz channel utilization exceeds the threshold value.

Yes

Threshold - 80%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps, with retries exceeding 10%.

Yes - Major

AP CPU Utilization

System

Generates an alert when the AP CPU utilization exceeds the threshold value.

Yes

Threshold - 90% Duration - 30 minutes

Yes - Critical

AP Memory Utilization

System

Generates an alert when the AP memory utilization exceeds the threshold value.

Yes

Threshold - 90% Duration - 30 minutes

Yes - Critical

AP Offline

System

Generates an alert when an AP is experiencing difficulties communicating with Classic Central.

Yes

10 minutes

Yes - Critical

AP Process Crash

System

Generates an alert when an AP crash is detected.

The alert monitors critical processes such as sapd, stm, cli, ata, radiusd, wpa3_sae, and Mini-httpd.

No

NA

Yes - Major

AP Reboot

System

Generates an alert when AP has rebooted. To view the list of AP Reboot Alert Reasons, see AP Reboot Alert Reasons.

Note:

AP Reboot alert is not generated for user-initiated actions, such as reboots performed through HPE Aruba Networking Central or during firmware upgrade operations.

No

NA

Yes - Minor

AP Role Changed

System

Generates an alert when the role of an AP is changed.

No

NA

Yes - Info

AP Uplink Changed

System

Generates an alert when an uplink has changed.

No

NA

Yes - Minor

Insufficient PoE Provided

System

Generates an alert when connected device or clients have reduced capabilities.

Yes

Duration - 15 minutes

Yes - Major

Insufficient PoE Received

System

Generates an alert when less than requested PoE power is supplied.

Yes

Duration - 15 minutes

Yes - Major

New AP Connected System

Generates an alert when Aruba Central detects a new access point connection.

No

NA

Yes - Info

USB Device Inserted in AP System Generates an alert when USB device is connected to the USB port of the AP.

No

NA

Yes - Info

USB Device Removed from AP System Generates an alert when USB device is removed from the USB port of the AP.

No

NA

Yes - Info

Wi-Fi Easy Connect DoS Attack

System

Generates an alert in the event of an DPP DoS attack.

No

NA

Yes - Minor

2.4 GHz Channel Changes

WLAN

Generates an alert when the number of 2.4 GHz radio channel changes exceeds the threshold value.

Yes

Threshold - 10%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Info

5 GHz Channel Changes

WLAN

Generates an alert when the number of 5 GHz radio channel changes exceeds the threshold value.

Yes

Threshold - 20%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Major

6 GHz Channel Changes

WLAN

Generates an alert when the number of 6 GHz radio channel changes exceeds the threshold value.

Yes

Threshold - 20%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Major

2.4 GHz Frame Drops

WLAN

Generates an alert when the 2.4 GHz radio frame drop percent exceeds the threshold value.

Yes

Threshold - 50%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Minor

5 GHz Frame Drops

WLAN

Generates an alert when the 5 GHz radio frame drop percent exceeds the threshold value.

Yes

Threshold - 50%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Major

6 GHz Frame Drops

WLAN

Generates an alert when the 6 GHz radio frame drop percent exceeds the threshold value.

Yes

Threshold - 50%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Major

2.4 GHz Frame Retries

WLAN

Generates an alert when the 2.4 GHz radio frame retries percent exceeds the threshold value.

Yes

Threshold - 70%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Info

5 GHz Frame Retries

WLAN

Generates an alert when the 5 GHz radio frame retries percent exceeds the threshold value.

Yes

Threshold - 70%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Major

6 GHz Frame Retries

WLAN

Generates an alert when the 6 GHz radio frame retries percent exceeds the threshold value.

Yes

Threshold - 70%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Major

2.4 GHz Noise Floor

WLAN

Generates an alert when the 2.4 GHz radio frequency noise of an AP exceeds the threshold value.

Yes

Threshold - (-70) dBm

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps, with retries exceeding 10%.

Yes - Info

5 GHz Noise Floor

WLAN

Generates an alert when the 5 GHz radio frequency noise of an AP exceeds the threshold value.

Yes

Threshold - (-75) dBm

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps, with retries exceeding 10%.

Yes - Major

6 GHz Noise Floor

WLAN

Generates an alert when the 6 GHz radio frequency noise of an AP exceeds the threshold value.

Yes

Threshold - (-75) dBm

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps, with retries exceeding 10%.

Yes - Major

2.4 GHz Non-Wi-Fi Interference

WLAN

Generates an alert when the 2.4 GHz non-Wi-Fi radio interference exceeds the threshold value.

Yes

Threshold - 70%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps, with retries exceeding 10%.

Yes - Info

5 GHz Non-Wi-Fi Interference

WLAN

Generates an alert when the 5 GHz non-Wi-Fi radio interference exceeds the threshold value.

Yes

Threshold - 70%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps, with retries exceeding 10%.

Yes - Major

6 GHz Non-Wi-Fi Interference

WLAN

Generates an alert when the 6 GHz non-Wi-Fi radio interference exceeds the threshold value.

Yes

Threshold - 80%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps, with retries exceeding 10%.

Yes - Major

2.4 GHz Transmit Power Changes

WLAN

Generates an alert when the number of 2.4 GHz radio transmit power changes exceeds the threshold value.

Yes

Threshold - 10%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Info

5 GHz Transmit Power Changes

WLAN

Generates an alert when the number of 5 GHz radio transmit power changes exceeds the threshold value.

Yes

Threshold - 10%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Info

6 GHz Transmit Power Changes

WLAN

Generates an alert when the number of 6 GHz radio transmit power changes exceeds the threshold value.

Yes

Threshold - 10%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Info

All Radios Disabled

WLAN

Generates an alert when all the radios of an AP are disabled, provided SSIDs are configured.

Yes

Duration - 120 minutes

Guard Rails - No alert is generated when either of the following conditions is met:

  • No SSIDs are configured on the AP.

  • The only SSID present is a disabled setMeUp SSID, which is a factory-default placeholder and a not a customer configured SSID.

An alert is generated in all other scenarios.

Yes - Minor

Radio Failure WLAN

Generates an alert when an AP detects a radio failure.

No

NA

Yes - Critical

2.4 GHz Channel Quality

WLAN

Generates an alert when the 2.4 GHz channel quality is less than the threshold value for the defined duration.

Yes

Threshold - 40%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Minor

5 GHz Channel Quality

WLAN

Generates an alert when the 5 GHz channel quality is less than the threshold value for the defined duration.

Yes

Threshold - 50%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Major

6 GHz Channel Quality

WLAN

Generates an alert when the 6 GHz channel quality is less than the threshold value for the defined duration.

Yes

Threshold - 50%

Duration - 30 minutes

Guard Rails - Radio throughput must be at least 4 Mbps.

Yes - Major