Viewing Clients Accessing Applications

You can view the details of the clients accessing each application by clicking the application name. Then, the Client information can be accessed from the Client planet in the specified application.

Note:

Application Visibility does not support wired clients connected to gateways (sites with gateway alone). The client count is displayed as 0.

To view client information supported by the application, complete the following steps:

  1. Navigate to the list view for Applications.

  2. Click an application name in the list view.

  3. Click on the Clients planet.

    The Clients Details table displays the details of the clients accessing the selected application. To view all the clients, scroll through the list.

    Table 1: Client Details Columns

    Column

    Description

    Name

    Displays the client's username or hostname or MAC address.

    Application Health

    Displays insights on how the application is performing.

    The experience indicators are:

    • Green—Application has good experience.

    • Yellow—Application has fair experience.

    • Red—Application has poor experience.

    • Gray—Application experience is unknown.

    For information on how application experience is calculated, see How Application Health Is Calculated.

    UXI Status

    Displays a color-coded bar denoting the user experience insights for the application.

    The experience indicators are:

    • Green—Application has good experience.

    • Yellow—Application has fair experience.

    • Red—Application has poor experience.

    • Gray—Application experience is unknown.

    Hover over the bar to see the percentage of good, fair, or poor experience for the application over the last 15 minutes. For information on how experience is calculated, see How Application Health Is Calculated.

    Type

    Displays the client type icon and client topology. The client type icons are:

    -The client is connected to the wireless network.

    -The client is connected to the wired network.

    MAC Address

    Displays the MAC address of the client.

    IP Address

    Displays the IP address of the client.

    Connected To

    Displays the AP name, Switch name, or Gateway name.

    This is the first layer 2 hop for the client. If the device at the layer 2 hop does not have a name, the MAC address is displayed.

    VLAN

    Displays the VLAN of the device to which the client is connected to.

    WLAN

    Displays the WLAN of the device to which the client is connected to.

    Usage

    Displays the data usage for the client for the selected application.

    Role

    Displays the role assigned to the client.

    Last Used

    Displays the date and time when the client last used the application.

    Permissions

    Displays the client permissions to the application.

    Category

    Displays the category assigned to the client.

    Function

    Displays the function of the client.

    Vendor

    Displays the client vendor.

    Model/OS

    Displays the client’s Model/OS.

  4. Click the client name to navigate to the client context.

  5. Note:

    You can customize columns you want to display in this tab by clicking the icon. For more information, see Customizing Columns for Applications section in Viewing Application Visibility in List View.

The following table describes the client details parameters.

Note:

You can sort all columns except the Category and Function column by clicking the icon.

Optionally, you can filter the clients accessing an application. For more information see, Filtering Clients in the List View.

Filtering Clients in the List View

You can search for clients using filters.

Searching by Name

You can filter the clients accessing an application by searching with the client's Name.

Figure 1: Searching Client Using Name

Searching with Filters

To search for applications using filters, complete the following steps:

  1. Access the Filters pop-up by clicking the filter icon.

  2. Select the necessary options under the filter criteria:

    • VLAN

    • Permission

    • Vendor

    • WLAN

    • Role

    • Function

    • Category

    • Model/OS

    • Last Used

    Figure 2: Filtering Clients

  3. To apply the filters, click Apply.

    The clients in the list view are filtered based on the selected criteria.

    Optionally, click Clear to clear the selection.

Additional Information