Networking Copilot Documentation & Search

Networking Copilot leverages existing documentation and customer-visible network data to enhance its ability to respond to user queries with contextual and actionable insights. When users input natural language questions (such as: How do I configure a CX switch?) Networking Copilot taps into the HPE Aruba Networking Central knowledge base and documentation repositories and correlates results with live network entities to retrieve relevant information. This integration allows Networking Copilot to provide direct answers, configuration steps, and links to deeper documentation without requiring users to manually search through multiple pages.

Moreover, Networking Copilot’s search agents are designed to interact with HPE Aruba Networking Central documentation using keyword and tag-based mechanisms while also supporting entity-aware queries across devices, sites, clients, and alerts. This means that when a user asks a question, Networking Copilot can intelligently filter and surface the most relevant sections of the documentation, including tables, alerts, and device details. Responses may combine documentation content with real-time operational data to provide a more complete view.

Hyperlinks have been added to Networking Copilot’s responses, allowing users to navigate directly to specific HPE Aruba Networking Central pages or entities (e.g., APs, clients, alerts) for further exploration. These hyperlinks are embedded directly within tables and structured results, enabling seamless pivots from insight to investigation. This feature enhances the overall user experience by reducing the time and effort needed to find critical information.

Networking Copilot search agents are used to fetch customer-visible data like AP status, alerts, or configuration details. Results are returned in structured formats including tables, summaries, device lists, and alert groupings, allowing users to quickly consume and act on the information. The keyword search agent matches user input against indexed keywords or tags. It retrieves documents, alerts, or configuration guides based on keyword relevance. For example, if a user types: Configure a CX switch VLAN, the keyword search agent identifies CX switch and VLAN, and returns relevant configuration steps from internal KBs.

Another feature of the search agent is understanding user queries by extracting meaningful components and mapping them to available tools and data sources. For example, in the query: Show clients with SNR less than 60 in the past day, it identifies clients as a device entity type, SNR less than 60 as a metric and threshold, and past day as a time range, and then executes targeted queries to return precise, context-aware results.

Note: Networking Copilot is capable of multilingual support.

Natural Language to CLI

Networking Copilot allows users to ask configuration questions in plain language, making technical operations more accessible and intuitive for CX switches. This capability can prove helpful for users who may not be familiar with CLI syntax. Based on the parsed intent, Networking Copilot maps the query to relevant CLI commands or configuration steps.

Use Cases

  • Configuration Help

    How to verify SVI configuration on 8400, How to configure SVI for VLAN 30 on 8400.

  • Troubleshooting

    Troubleshoot SVI not reachable on 6400, Debug VLAN issues on 8400.

  • Learning & Training

Figure 1: Copilot Configuration Help Example

Audit Trail Integration

Audit Trail integration enables users to query audit logs using natural language. Networking Copilot can directly retrieve tenant-wide audit records, such as configuration changes, troubleshooting actions, and administrative activities. Users can filter results by time range, category, or search terms, and receive structured responses that include a summarized overview and a detailed, paginated table of audit events.

Use Cases

  • Show recent audit trail activities

    Figure 2: Use Case Example — Show recent audit trail activities

  • Summarize troubleshooting events seen on audit trail

    Figure 3: Use Case Example — Summarize troubleshooting events seen on audit trail

Prompt Gallery

Networking Copilot prompt gallery provides users with useful predefined inputs that can be tailored before running the query. When a prompt is chosen from the gallery, it is automatically populated into the prompt box, where users can review, refine, or extend the prompt to match their specific scenario.

This approach provides guided starting points that help users understand how to frame effective questions and learn by example. By making predefined prompts editable, the Prompt Gallery supports both quick answers and advanced investigations, bridging the gap between simplicity for new users and flexibility for experienced operators.

Figure 4: Prompt Gallery in Copilot Landing Page

 

To access the prompt gallery, complete the following steps:

  1. In the Network Overview page, you can see the Networking Copilot icon on the top-right corner, next to the Classic Central toggle.

  2. Click the Networking Copilot icon to be redirected to the Copilot page.

    The prompt gallery is displayed over the prompt box.

  3. Click on Prompt Gallery to display the suggestion pop-up window.

Figure 5: Copilot Prompt Gallery Suggestions