Tenant Owns Both Devices and Subscriptions but MSP Manages (Deployment Model 2)

In this model, the tenant owns both the devices and subscriptions, but the MSP manages the tenant's network. MSP can use the HPE Aruba Networking Central MSP mode to manage tenants who owns both devices and subscriptions.

Setup and Provisioning

The tenant purchases the devices and subscriptions. The tenant contacts the MSP to manage the network.

MSP can use HPE Aruba Networking Central MSP mode to manage tenants who owns both devices and subscriptions. The HPE Aruba Networking Central MSP mode functionality enables the seamless onboarding of devices and subscriptions into the tenant workspace. For detailed instructions on creating a new tenant account, refer the HPE GreenLake Edge to Cloud Platform User Guide.

Note:

In the HPE Aruba Networking Central MSP dashboard, the total device count, device trends data is based only on the MSP owned devices and subscriptions allocated to Tenants.
The MSP Reports data is based on the MSP owned devices and subscriptions.

Monitoring and Reporting

MSP provides Network as a Service to tenants in a single pane view using HPE Aruba Networking Central MSP mode. HPE Aruba Networking Central provides simplified provisioning and monitoring. The MSP administrator manages the tenant network, performs device management and monitoring using the HPE Aruba Networking Central MSP dashboard.

Managing Firmware and Maintenance

The MSP can use the Firmware menu under Maintain to view the latest supported firmware version and device details. The MSP can also upgrade devices across all tenant accounts, however, the MSP administrator must manage software upgrades for each tenant individually.

For more information, see Firmware Upgrades for MSP Mode.