Managed Service Provider

The Managed Service Provider (MSP) mode is a multi-tenant operational mode that allows an MSP administrator to manage multiple independent accounts from a single interface. MSP administrators can enable HPE Aruba Networking Central only at the individual tenant level to evaluate these capabilities. With the MSP mode enabled, MSP administrators can provision tenant accounts, allocate devices, assign subscriptions, and monitor tenant accounts. MSP administrators can drill down to a specific tenant account and perform other administration and configuration tasks.

Note:

The term Tenant refers to accounts managed by the MSP.

Terminology

Take a few minutes to familiarize yourself with the following key terms:

Term Description

Standard Enterprise mode

Refers to the HPE Aruba Networking Central deployment mode in which tenants manage their respective accounts end-to-end. The Standard Enterprise mode is a single-tenant environment for a single end-customer.

MSP mode

Refers to the HPE Aruba Networking Central deployment mode in which service providers centrally manage and monitor multiple tenant accounts from a single management interface.

Tenant accounts

End-customer accounts created in the MSP mode. Each tenant is an independent instance of HPE Aruba Networking Central.

MSP admin

Refers to owners of the primary account. These users have administrator privileges to provision, manage, and monitor tenant accounts. The MSP administrator can create a tenant account.

This section covers the following topics: