Managing Network Profiles

You can add one or more network profiles in the HPE Aruba Networking Onboard app. The validity of the network profile is displayed on the network profile card within the App. Use the following options to manage the network profiles in the app.

Refreshing Expired Profiles

To replace expired profiles in the HPE Aruba Networking Onboard app, complete one of the following steps:

  • For Microsoft Windows/macOS/Linux OS, right-click the network profile card and click Refresh.

  • For Android or iOS devices, on the network profile card, swipe from right to left and select Refresh.

Note:

Users with Windows devices that do not support Wi-Fi CERTIFIED Passpoint™ solution cannot install network profiles through the app-based onboarding method.

Deleting a Network Profile

To delete network profiles installed by the client App, complete one the following steps:

  • For Microsoft Windows/macOS/Linux OS, right-click the network profile card and click Delete.

  • For Android or iOS devices, on the network profile card, swipe from right to left and select Delete. Ensure to enable the wireless interface before deleting a profile.

Note:

  • Microsoft Windows users must ensure to enable the wireless interface before deleting a profile.

  • When a device is shared by multiple users and if one of the users deletes their profile then the wired profile of the non-active user is also deleted.

  • If a user manually deletes network profiles installed by the client app, the HPE Aruba Networking Onboard app continues to display the network profile card even though the system is unable to utilize the network profile. User can click Refresh to use the network profile or click Delete to delete the network profile.

Network Credentials

The network profile interface in the HPE Aruba Networking Onboard App now includes a More button in addition to the Refresh and Delete options. Clicking More allows users to view and manage all network credentials linked to a profile—including valid, expired, and revoked credentials. Users can also revoke both valid and expired credentials directly from this interface, enhancing control and visibility over network access.

Troubleshooting and Sending Error Logs

To troubleshoot and send the error logs in the network profile installed on the HPE Aruba Networking Onboard app, complete one of the following steps:

  • For Microsoft Windows/macOS/Linux OS, click Send Logs.

    The HPE Aruba Networking Onboard app adds the error log files and opens the default email client to send the log files to the administrator.

    Note:

    If an email client is not configured on your device, the message to save the logs as a .zip file is displayed. Click OK to save and send the logs later.

  • For Android or iOS devices, tap Send Logs.

    The HPE Aruba Networking Onboard app provides a variety of share options for the device to send logs to the administrator.