Client Actions

You can perform different actions for a client listed in the clients table. To perform a specific action, complete the following steps:

  1. Navigate to the clients list view. For more information, see Viewing Clients in List View.

  2. Hover over any client in the clients table and click the ellipsis icon.

    A pop-up appears that displays a list of actions that you can perform for a client.

    The Interface Bounce and PoE Bounce options appear only for connected switch clients.

  3. Click Interface Bounce if you want to forcefully disconnect and reconnect the client for few seconds.

  4. In the confirmation dialog box, click the Interface Bounce button to proceed with the action.

  5. Click PoE Bounce if you want to forcefully restart the client. You can choose to do this when you want to apply new configurations or authentications.

  6. In the confirmation dialog box, click PoE Bounce to proceed with the action.

    Note:

    The Power over Ethernet (PoE) Bounce option applies only to PoE clients. Clients which have external power supply or battery-operated clients are not impacted.

  7. For all connected AP clients, the Disconnect from AP option appears in the pop-up.

  8. In the confirmation dialog box, click the Disconnect from AP button to proceed with the action.

  9. For all connected gateway clients, the Disconnect from gateway option appears in the pop-up.

  10. In the confirmation dialog box, click the Disconnect from gateway button to proceed with the action.

  11. Click Locate Client to view client location within the floor plan.

    Note:

    The Locate Client option is available from the Site, Device, and Global contexts.