Support > Technical Assistance

The options under Support > Technical Assistance provide resources for working with Support, such as logging in to the Support Portal, creating support cases, uploading files, capturing packets from appliances, and running the RMA Wizard, which automates exchanging and replacing appliances.

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Table of contents

• Tech Support - Appliances
• Tech Support - Orchestrator
• Log In to the Support Portal
• Monitor Transfer Progress
• Packet Capture
• Upload Local Files
• Create a Support Case
• Partition Management
• Remote Log Receivers
• Remote Log Messages
• Routing Peer Table
• RMA Wizard